Privacy Policy

Business name: Pivot Nutrition
Owner: Hayley Everard
Email: hayley@pivotnutrition.co.uk
Location: Swansea, United Kingdom

Pivot Nutrition provides evidence-based nutrition consultations and programmes, delivered online or face-to-face.

We may collect and process the following information:

a) Information you provide directly

• Name

• Email address

• Phone number (if provided)

• Booking information (via Calendly)

• Payment confirmation details (payments processed by third parties)

• Health and lifestyle information relevant to nutrition support (shared voluntarily during consultations or forms)

b) Information collected automatically

• Website usage data (via cookies and analytics tools)

• IP address

• Browser and device information

Your data is used to:

• Provide nutrition consultations and support services

• Communicate with you about bookings, services, or enquiries

• Manage appointments and programme delivery

• Comply with legal and professional obligations

• Improve website functionality and user experience

Health-related information is only used to provide appropriate nutrition guidance and is treated with strict confidentiality.

We process your personal data under the following lawful bases:

• Consent – when you provide information voluntarily

• Contract – to deliver services you have booked

• Legal obligation – where required by law

• Legitimate interests – for business administration and service improvement

You may withdraw consent at any time by contacting us.

Health and nutrition-related information is considered special category data under UK GDPR. This data is:

• Only collected when necessary

• Only used to support your nutrition goals

• Stored securely

• Never shared without your explicit consent (unless legally required)

Pivot Nutrition does not sell or rent your personal data.

Information may be shared only with:

• Calendly (for booking management)

• Website hosting and analytics providers - Wix

• Payment processors (who handle payments securely)

All third parties are required to comply with data protection regulations.

We take appropriate steps to protect your data, including:

• Secure digital storage

• Password-protected systems

• Limited access to personal data

Data is retained only for as long as necessary to provide services and meet legal requirements.

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact: hayley@pivotnutrition.co.uk

This website may use cookies to improve functionality and analyse traffic. You can control or disable cookies through your browser settings.

This website may contain links to other websites. Pivot Nutrition is not responsible for the privacy practices or content of external sites.

Pivot Nutrition services are intended for adults aged 18+. We do not knowingly collect data from children.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the updated date will be shown above.

If you have questions about this Privacy Policy or how your data is handled, please contact:

Hayley – Pivot Nutrition
📧 hayley@pivotnutrition.co.uk